Policies

Support of the nominated charity
A local registered charity will be nominated and voted on each September for support in the following financial year. The same charity can be nominated in subsequent years. The nominated charity will be supported by allowing employees to donate their time by means of Fundraising or Helping Hands.

One fundraising day or helping hands day per employee per year
This means one working day (or part day) per employee each financial year. Time off cannot be taken in lieu of fundraising/helping hands days which take place at weekends, public holidays or during employees’ own annual leave. These days must be recorded by HR and approved by your line manager in advance.

Not more than one fundraising or helping hands event per month
This is to ensure we can arrange the necessary risk assessments for staff going offsite. We’ll review this, once we understand the work required, to see if we can accommodate more events in some months. These should be submitted to Amanda Wheeler with at least four weeks’ notice. Please give as much notice as possible as if the necessary risk assessments cannot be completed with reasonable endeavours in this time, then the event may be cancelled.

A meeting (in person; conference call; video call) should be scheduled between the Consultative Committee and the nominated charity at the start of each financial year to assess how we can best assist the charity. Two members of the committee should be delegated to maintain the necessary contact to schedule and coordinate participation in events. The delegates must have time approved by their line manager to undertake this task.

Fundraisers/Helping Hands events will be promoted on Fargro’s Twitter account (and other media), before, during and after the event. 

Ad hoc support for other charities and organisations
Where an employee wishes to fundraise any other registered charity (national or local), Fargro will match-fund to a maximum of £50 for each fundraiser event. Ad hoc fundraising must be in the employee’s own time and cannot be taken as a fundraiser/helping hands day for the nominated charity. Match-funding will be capped at £1000 for the financial year 2017/18.

Where donations are requested by local charities or other local worthy causes, known and supported by an employee, Fargro will donate goods to the value of £50 at Trade Price. These must be registered with Amanda Wheeler and goods booked to the appropriate account (registered charity; good cause). “Local” will be deemed to mean within 30 miles of an employee’s home address.

“Worthy causes”, which might not be registered as charities, include but are not limited to: schools and other educational establishments; hospitals and other care institutions (where the fundraising is for local facilities); village fundraisers. They do not include nationally represented bodies such as political parties or trades union organisations. The Directors reserve the right to veto requests for donations.

 
Charity Sponsorship
When asking for sponsorship support, the test to be applied is whether the person being asked to make or approve a charitable donation can say no with absolute confidence that this will not be detrimental to the business relationship between their business and Fargro, or between them and you. Similarly, agreeing to make a charitable donation cannot be construed by the individual as being beneficial to the relationship. The assurances we may give, that agreeing or declining to donate, make no difference to the relationship, are inadequate. In order to avoid such awkward, compromising situations, which could also be interpreted as soliciting a bribe, we ask that the following advice is followed. 

1. No supplier to Fargro is to be asked by any employee or representative of Fargro to make a corporate donation to a fundraising event.

2. No employee of a supplier is to be asked to make a personal charitable donation unless you are satisfied that he/she will be making the donation out of his/her own pocket and will not be claiming it from his/her employer as an expense. Therefore, it is only appropriate to approach people with whom you have established a personal relationship. You must use your own judgement, but consider this; when you meet this person for a coffee or drink, is it paid for personally or by Fargro or his/her employer?

3. If a supplier offers to make an unsolicited corporate donation, for example because they have seen our social media activity about the charity, then please refer them to a Director. We will accept the donation unless we have reason to suspect the donor expects preference in return.

The logical conclusion of this, is that it is OK to ask a customer to make a charitable donation, as they are empowered to decline without any perceived consequence. However, as a matter of policy we will not permit soliciting of corporate donations from customers. Whether it’s appropriate to ask a customer’s employee for a personal donation depends on a test similar to point 2 above.
How we use your Information 
This privacy notice tells you what to expect when we collects personal information. It applies to information we collect about:
  • Visitors to our websites.
  • People who use our services, e.g. ordering online.
  • Our online shop customers
Visitors to our websites 
When someone visits this site we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. 

Use of Cookies by us

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie Name Purpose More information

Google Analytics

_utma
_utmb
_utmc
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These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Overview of Google's Privacy Policy

 Session ID

PHPSESSID

This cookie is essential for current state of the page you are in. It contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time.

More about Session ID

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Established in 1945 Fargro Limited is committed to continuous improvements in environmental performance and the prevention of pollution in order to minimise its environmental impact.

Fargro Limited Directors recognise that virtually all the activities in industry have some impact on the environment. We believe that our performance as a well-recognised leading supplier and distributor of specialist horticultural products, energy services and consultancy services to commercial growers throughout the UK, operating at Vinery Fields, BN18 9PY will be measured not only by our profitability as a business but also by our impact on the shared environment.

Fargro consider environmental regulations, laws and codes of practice in relation to our policy which focusses on the following:  

  • Minimising the environment impacts of our operations
  • Sustainable planning of energy needs including electricity, oil and water
  • Embracing renewable technologies
  • Prevent pollution of air, water and land
  • Conserve natural resources through effective resource planning
  • Optimising the use of raw materials
  • Minimise waste eliminating landfill waste and encouraging recycling through third party accreditation using Valpak Ltd and Grundon Waste Management
  • Providing a  suitable environment for wildlife habitats
  • Training of employees in environmental matters and their impact effects of their activities
  • Carry out planting to diversify wildlife
  • Actively promote the use of biological pest control and integrated pest management practices where practicable
Responsibility of this policy lies with the Fargro Limited Directors

Richard Hopkins
Managing Director
1.          Purpose
 1.1     Fargro Limited (“the Company”) is committed to the practice of responsible corporate behaviour.
 1.2     Through its business practices the Company seeks to protect and promote the human rights and basic freedoms of all its employees and agents.
 1.3     Further the Company is committed to protecting the rights of all of those whose work contributes to the success of the Company, including those employees and agents of suppliers to the Company.
 1.4     The Company is also committed to eliminating bribery and corruption. It is essential that all employees and persons associated with the Company adhere to this policy and abstain from giving or receiving bribes of any form.
 1.5     This policy is non-exhaustive, and all aspects of the Company’s business should be considered in the spirit of this policy.

2.          Human Rights
2.1        The Company is vehemently opposed to the use of slavery in all forms; cruel, inhuman or degrading punishments; and any attempt to control or reduce freedom of thought, conscience and religion. 

2.2           The Company will ensure that all of its employees, agents and contractors are entitled to their human rights as set out in the Universal Declaration of Human Rights and the Human Rights Act 1998.
2.3           The Company will not enter into any business arrangement with any person, company or organisation which fails to uphold the human rights of its workers or who breach the human rights of those affected by the organisation’s activities.

 3.             Workers’ Rights

3.1           The Company is committed to complying with all relevant employment legislation and regulations. The Company regards such regulations and legislation as the minimum rather than the recommended standard.
3.2           No worker should be discriminated against on the basis of age, gender, race, sexual orientation, religion or beliefs, gender reassignment, marital status or pregnancy. All workers should be treated equally. Workers with the same experience and qualifications should receive equal pay for equal work.
3.3           No worker should be prevented from joining or forming a staff association or trade union, nor should any worker suffer any detriment as a result of joining, or failing to join, any such organisation.
3.4           Workers should be aware of the terms and conditions of their employment or engagement from the outset. In particular workers must be made aware of the wage that they receive, when and how it is to be paid, the hours that they must work and any legal limit which exists for their protection and any overtime provisions. Workers should also be allowed such annual leave, sick leave, maternity / paternity leave and such other leave as is granted by legislation as a minimum.
3.5           The Company does not accept any corporal punishment, harassment in any form, or bullying in any form.

 4.             Environmental Issues

4.1           The Company is committed to keeping the environmental impact of its activities to a minimum and has established an Environmental Policy Statement in order help achieve this aim. Copies of the Environmental Policy Statement are available from the HR Manager and in Company Document in breatheHR.
4.2           As an absolute minimum, the Company will ensure that it meets all applicable environmental laws in whichever jurisdiction it may be operating.

 5.             Conflicts of Interest

5.1           The Company holds as fundamental to its success the trust and confidence of those with whom it deals, including clients, suppliers and employees. Conflicts of interest potentially undermine the relationship of the Company with its partners.
5.2           In order to help preserve and strengthen these relationships the Company has developed a Corporate Hospitality and Gifts Policy, which provide rules and guidelines concerning the conduct of its officers and employees aimed at minimising the possibility of conflicts of interest and at avoiding risks associated with bribery and corruption. Copies of the Corporate Hospitality and Gifts Policy are available from the HR Manager or in the Employee Handbook on breatheHR.
5.3           All officers, employees and representatives of the Company are expected to act honestly and within the law.

6.             Information and Confidentiality

6.1           Information received by employees, contractors or agents of the Company will not be used for any personal gain, nor will it be used for any purpose beyond that for which it was given. 

6.2           The Company will at all times ensure that it complies with all applicable requirements of The EU Regulation 2016/679, generally known as the General Data Protection Regulation (GDPR) legislation (including, but not limited to, the Data Protection Act 2018) in force from time to time.

 7.             Shareholders and Investors

The Company, its officers, employees and representatives are committed to ensuring that no act or omission which is within their power and which would have the effect of deliberately, negligently or recklessly misleading the shareholders, creditors or other investors in the Company occurs.

 8.             Suppliers and Partners

8.1           The Company expects all suppliers and partners to work towards and uphold similar ethical and moral standards.
8.2           The Company will investigate the ethical record of potential new suppliers before entering into any agreement. Further, the Company reserves the right to request information from suppliers regarding the production and sources of goods supplied.
8.3           The Company reserves the right to withdraw from any agreement or other arrangement with any supplier or partner who is found to have acted in contravention of the spirit or principles of this Ethical Policy.

 9.             Bribery and Corruption

9.1           The Company is fundamentally opposed to any acts of bribery and to the making of facilitation payments as defined by the Bribery Act 2010.
9.2           Employees and any other persons associated with the Company such as agents, subsidiaries and business partners are not permitted to either offer or receive any type of bribe and/or facilitation payment.
9.3           All employees are encouraged to report any suspicion of corruption or bribery within the Company in accordance with the Whistleblowing Policy available in the Employee Handbook on breatheHR.
9.4           Should any employee or associated person be in doubt when receiving or issuing gifts and hospitality, he/she must refer to the Gift and Hospitality Policy available in the Employee Handbook on breatheHR or speak with the HR Manager.
9.5           The Company uses its reasonable endeavours to implement the guidance principles on bribery management that are published, from time to time, by Secretary of State in accordance with Section 9 of the Bribery Act 2010.
9.6           If an employee or associated person is found guilty of giving or receiving a bribe, he/she will be personally criminally liable and may be subject to disciplinary action.
9.7           Anyone found guilty of bribery, will be responsible for bearing any related remedial costs such as losses, court fees or expenses.

This policy has been approved & authorised by

Name: Richard Hopkins

Position: Managing Director

Date: 20 June 2019




Introduction 
This policy explains what information we gather about you when you visit our website, interact with us and open an account with us. It also explains how we use, process and protect your information. We want you to be fully informed about your rights, and how Fargro uses your data. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. 

This privacy policy and the ways in which personal data may be gathered or processed by us, are subject to review and development and any such changes will be notified to you from time to time. You’re also welcome to come back to this page and check it whenever you wish.

Data Collected
Data gathered may include:
  • When you open an account with us, we collect Name, surname, email address and telephone number.
  • As a part of order fulfilment, we collect your delivery address and billing address.
  • If you contact us by any means with queries and complaints, we may keep a record of that correspondence. 
  • We may ask you to complete surveys that we use for research purposes, although it is not mandatory for you to respond. 
  • When you comment on or review our products & services, we may collect your name, email address and location.
  • When you engage with us on social media, we may have a look at your profile to know your interests. 
  • Details of your interaction with us – we collect notes from our conversations with you, details of any complaints or comments, details of purchases you made, items viewed or added to your basket, favourites, discount coupon redemptions, brands you show interest in, web pages you visit. 
  • Information gathered by use of cookies in your web browser - view our Cookie Policy here

Use of Data
We use your data to give you the best possible customer experience by getting the richest picture we can of who you are. We also use your data to offer you customised promotions, tailored marketing messages, products and services you might be interested in.
We abide by the GDPR policy which allows us to store personal data to understand our customers and provide highest level of service. We use your personal data only with your consent. If you decide not to share your personal data with us, or refuse certain contact permissions, you can email info@fargro.co.uk or phone us on 01903 721591


 Here’s how we use your personal data
  • To process orders.
  • With your consent, we use your personal data, preferences and details of your transaction to keep you informed about the new stock updates, discount options, promotional offers, popular products, policy updates, new product information and customised marketing messages. We do the communication via email, text, flyer/leaflet packed with the product. 
  • To assess whether we are prepared to open a credit or cash account facility for you with us.
  • To provide you with information about our products and services that you request from us.
  • To respond to your queries, refund & return requests and to handle complaints. 
  • To send you survey forms and feedback requests so that you play a bigger role in helping us serve you better. 
  • To build a rich picture of who you are and what you like. 

Disclosure and Sharing of Data
The personal information we collect when you shop online will not be disclosed to third parties other than when order details are processed as part of the order fulfilment. In this case, we assure that the third party will not disclose any of the details to any other third party.

We deliver our products through the following third-party services: 
Protecting your Personal Data
We treat our customers’ data with utmost care and we take all appropriate steps to protect it. Sensitive data like passwords and payment card information is secured and encrypted. 
All the data is transmitted over HTTPS which is a secure technology for transactional purposes. We regularly monitor our systems for possible vulnerable attacks.

Your Rights
  • If you want to get access to the personal data we hold about you, you can phone our customer services on 01903 721591 or email info@fargro.co.uk
  • If you wish to withdraw consent, or object you can phone our customer services on  01903 721591 or email info@fargro.co.uk – in this case, we will not use your personal data for direct marketing (promotions, gardening hints & tips, product information, product launches, best sellers, latest gardening news etc.) 
  • If you want us to stop the use of personal data for direct marketing, click on the ‘unsubscribe’ link in any email communication that we send you. 
  • If you need to correct any inaccuracies in your data, please contact our customer services on or email info@fargro.co.uk
  • If we choose not to action your request, we will explain to you the reasons for our refusal. 

Cookie Policy

Payment Gateway Policy
We encrypt data to safeguard your payment information and only accept orders from web browsers which have a secure connection. This encryption makes it impossible for unauthorised parties to read any information you send us.  

SagePay – We use Sagepay in support of secure transactions. All the sensitive data is secured using internationally recognized 256-bit encryption standards used by, among others, the US government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. 

Changes to Privacy Policy
This privacy policy and the ways in which personal data may be gathered or processed by us, are subject to review and development and any such changes will be notified to you from time to time. You’re also welcome to come back to this page and check it whenever you wish. 

Contact
If you have any questions that we haven't been covered, please email info@fargro.co.uk or phone us on 01903 721591 (Monday-Friday 9.00am - 5.00pm - excluding bank holidays.

Slavery and Human Trafficking remains a hidden blight on our global society. We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain. 

Fargro is committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. 

We are committed to acting ethically and with integrity in all our business relationships and taking reasonable steps to ensure slavery and human trafficking are not taking place in any business or organisation that has any sort of a business relationship with our Company. 

The Company has zero tolerance to slavery and human trafficking.  We expect all those in our supply chain and contractors to comply with our values. 

As part of our initiative to identify and mitigate risk the Company has in place systems to encourage the reporting of concerns and the protection of whistle-blowers.  

Our supply chain providers are always with a UK provider and we expect these entities to have suitable anti-slavery and human trafficking policies and processes. 

The management team are responsible for compliance within their respective departments and in their supplier relationships and have been trained accordingly. 

All employees receive an induction into the business where our policies, procedures and expectations are outlined. 

The Company uses the following key performance indicators to measure how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains: 

Use of labour monitoring, right to work documentation and payroll audits 

We maintain a level of communication and personal contact with the next link in the supply chain to ensure their understanding of, and compliance with, our expectations. 

We regularly review supply chain policies, codes of conduct and our working practices to show commitment. 

This statement is made in accordance with section 54(1) of the Modern Slavery Act 2015 and constitutes the Company's slavery and human trafficking statement.

REPORTING SUSPICIONS OF SLAVERY
Employees can report any suspicions of slavery either through the Company's Public Interest Disclosure (Whistleblowing) policy or externally to the Modern Slavery Helpline. Details are set out below:
0800 0121 700
www.fargro.co.uk ("Our Site") is a site owned by Fargro Limited ("Fargro"). This page, together with the documents referred to in it, tells you the terms on which you may make use of Our Site, whether as a guest, customer or a registered user. Please read these terms of use (the "Terms") carefully before you start to use Our Site. By using Our Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using Our Site.

1. Definitions and Interpretations
In these Terms, the following terms shall have the meanings assigned to them:
  • Content: all documents, materials, text, images, photos, audio, video and all forms of data, media or communication in Our Site;
  • Service: any service which we may provide through Our Site;
  • Third Party Content: all content that is made available on Our Site by parties other than us;
  • Third Party Site: any internet web site not controlled by us;
  • User: anyone who accesses, browses or in any way uses Our Site;
  • you: you, as a User of Our Site, whether registered or not, and "your" shall be construed accordingly;
  • Your Account: any account relating to Our Site which is created by you for your use in accordance with these Terms; and
  • we or us: Fargro Limited and "our" shall be construed accordingly.

2. Accessing our Site
1. Access to Our Site is permitted on a temporary basis and we reserve the right to:
  • Withdraw or amend any Service we provide on Our Site without notice; and
  • Restrict access to some or all of Our Site, and we will not be liable if for any reason Our Site is unavailable at any time or for any period.
2. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
3. You are responsible for making all arrangements necessary for you to have access to Our Site. You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of and comply with these Terms.

3. Conditions of Use
1. You agree to abide by all applicable local, national and international laws and regulations including rules regarding online conduct and acceptable content, and the export of data from the United Kingdom or your country of residence.
2. You are solely responsible for your conduct and any Content that you submit, post or upload to Our Site. You are also responsible for all acts or omissions that you perform under Your Account. By way of example, and not as a limitation, you agree NOT to:
  • Publish, distribute and/or disseminate any harmful, obscene, indecent, unlawful, libellous, profane, defamatory, infringing, inappropriate, hateful, or racially, ethnically or otherwise objectionable material, information or content;
  • Use other users' personal data from purposes other than establishing contact that is reasonably expected to be welcomed by the users;
  • Upload, post or disseminate any content or use our site in anyway that infringes any third party or intellectual property rights;
  • Transmit, email or post any material that contains in any form software viruses or such programs as including but not limited to, Trojan horses, worms, time bombs, cancel-bots, computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Disseminate any unsolicited or unauthorised advertising, promotional materials, 'junk mail', 'spam', 'chain letters', pyramid schemes', or any other mass messaging.
  • Modify, adapt, reverse engineer, appropriate, reproduce, distribute, translate, create derivative works or adaptions of, publicly display, sell, trade or in any way exploit our site or any content (other than your account), except as expressly authorised by us; 
  • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index our site or any content. 
  • Take any action that imposes or may, in our sole discretion, impose an unreasonable or disproportionately large load on our technology infrastructure; or
  • Remove, circumvent, disable, damage or otherwise interfere with any security-related features of our site, any features that prevent or restrict the use or copying of content, or any features that enforce limitations on the use of our site. 
3. We may, but shall have no obligation to, remove or limit your access to any content and/or our site if we determine in our sole discretion that your use of our site is unlawful, fraudulent, obscene or otherwise objectionable, or infringes or violates any third party's intellectual property rights or these terms. 

4. Reliance on Information Posted
Content posted on Our Site is not intended to amount to advice on which reliance should be placed. In addition to the limitations contained in these Terms, we disclaim all liability and responsibility arising from any reliance placed on such content by any User, or by anyone who may be informed of any of its contents. 

5. Intellectual Property rights and Copyrights
1. We are the owner or the licensee of all intellectual property rights in Our Site and its Content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
2. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights.
3. Subject to clauses 5.4 and 5.5 of these Terms, you may not post, modify, distribute, or reproduce in any way any Content or copyright material, trade marks, or other proprietary information belonging to others without obtaining the prior written consent of us or where applicable, the owner of such proprietary rights.
4. You may print off one copy and may download extracts of any page(s) from Our Site for your personal use and reference only.
5. Our status (and that of any identified contributors) as the authors of the Content must always be acknowledged.
6. If you print off, copy or download any part of Our Site in breach of these Terms, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of any Content that you have made

6. Uploading to Our Site
1. Whenever you make use of a feature that allows you to upload Content to Our Site or to make contact with other Users of Our Site, you warrant that any such contribution complies with these Terms and you agree to indemnify us for any breach of that warranty. 
2. Any material you upload to Our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Site constitutes a violation of any of their rights.
3. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Site.
4. We have the right to remove your Content if, in our opinion, it does not comply with these Terms.
5. If you upload any content, information, image or other form of data which is covered by intellectual property rights, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use any such data. 

7. Links to and from Our Site
1. You may not link to Our Site without our prior, express written consent and if this is given, you must not provide a link which may:
  • Damage our reputation or take advantage of it; or
  • Suggests any form of association, approval or endorsement on our part. 
2. You must not establish a link from any website that is not owned by you.
3. Our Site must not be framed on any other site, nor may you create a link to any part of Our Site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with these Terms.
4. We do not screen, verify or endorse any Third Party Content and cannot vouch for its accuracy. Where Our Site contains links to other sites or resources provided by third parties, these links are provided for your information only and you agree that we are not responsible for any loss or damage that may arise from your use of or reliance on it.
5. You may not distribute, sell, rent, sub-license, lease or make available any Third Party Content made available through Our Site

8. Liability
1. Subject to clause 8.5 of these Terms, we do not guarantee (and we therefore expressly disclaim) that Our Site will be:
  • Safe, secure, always available and fully functional; 
  • Free from error, interruption, suspension, or termination;
  • That any Service or the server that makes it available are free of viruses or other harmful components; or 
  • That the use of any Service or the Content made available as part of any Service will be correct, accurate, timely, or otherwise reliable, and accordingly your use of Our Site is at your sole risk.
2. The Content is provided 'as is,' 'with all faults', 'as available', with no warranties whatsoever and we disclaim any and all responsibility or liability for its, content, completeness, legality, reliability, or operability or availability.
3. Subject to clause 8.5 of these Terms, to the extent permitted by law, under no circumstances will we be liable to you for any damages or losses however incurred, whether based in contract, tort, strict liability, or otherwise, arising out of or in connection with any matter listed in clause 8.1, whether or not we have been advised of the possibility of such damages or loss. Such limitation of liability shall also apply to:
  • Damages arising from any use or misuse of and reliance on Our Site or any Content;
  • Any inability to use any Service that we may provide through Our Site; or
  • Any and all responsibility and liability for the conduct of any other User.
4. If you are dissatisfied with any Service or any part thereof, your sole and exclusive remedy is to discontinue using any Service and its related website. Subject to clause 8.5 of these Terms, under no circumstances shall we be liable to you for any amount exceeding one hundred pounds (£100.00).
5. Nothing in this clause 8 affects any liability of ours which cannot be excluded or limited under applicable law.

9. Hold Harmless and Indemnity
1. You agree to hold harmless and indemnify and at our request defend us from and against any claim or demand made by any third party due to or arising out of:
  • Your access to, or use of, Our Site;
  • Your breach of these Terms; and
  • Any infringement by you, or any third party using Your Account, of any intellectual property rights or other rights of any person or entity. 
2. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you agree to cooperate with our defence of any such claim. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. 

10. Termination of our Account
1. These Terms, together with any additional terms which we may invoke from time to time, will apply to your use of Our Site and at any time, you or we can terminate Your Account for any reason.
2. Our proprietary rights, disclaimer of warranties, indemnities, limitations of liability and miscellaneous provisions shall survive any termination of your registration or membership.
3. We may also, in our sole discretion and at any time, discontinue temporarily or permanently providing access to Our Site or any Service, with or without notice. You agree that any termination or suspension of access to Our Site may be effected without notice, and you acknowledge and agree that we may immediately deactivate or delete Your Account and all related information and files in Your Account and/or bar any further access to such files or any Service.
4. Where possible, we will use reasonable efforts to give you and any User, fair notice of termination or suspension of their access to any Service. Further you agree that we shall not be liable to you or any third party for any termination or suspension of access to any Service or modification of any Service.
5. In the event of any termination, whether by you or us, clauses 5, 8, 10 and 14 of these Terms will continue in full force and effect.

11. Privacy and Personal Information
1. The use of personal information is governed by our Privacy Policy - View our Privacy Policy 
2. Information collected in connection with your use of Our Site or any Service may be processed and stored in the United Kingdom, or other countries where we maintain facilities. If you live outside the United Kingdom and use Our Site or any Service, you expressly consent to the transfer to the United Kingdom of the personal information you provide to us, or such other countries as we may disclose from time to time. Additionally, you agree that we may use your User name to authenticate you on any Service provided by us. 

12. Changes to these Terms
1. These Terms may be modified by us at any time. When changes are made, we will notify you by making the revised version available on Our Site. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon their posting.
2. Your continued use of Our Site after any posted modification to these Terms indicates your acceptance of the modification. 

13. Compliance
We reserve the right to take any legal or technical remedies to prevent the breach of these Terms and to protect any Service, Users and our rights and property.

14. Miscellaneous
1. We may provide you with notices regarding any Service or these Terms by email or postings to Our Site.
2. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority of any kind to bind us in any respect whatsoever.
3. Except as otherwise stated above, nothing herein is intended, nor will be deemed, to confer any rights or remedies upon any third party.
4. These Terms, together with any documents referred to herein, contain the entire agreement between you and us regarding the use of Our Site and supersede any prior agreement between us on such subject matter. Neither party may rely upon any representation made but not expressly contained in these Terms.
5. The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
6. You shall not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any such purported assignment or delegation will be null and void and of no force or effect.
7. These Terms and any claims or disputes, whether contractual or non-contractual, arising from them will be governed by and construed in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the courts of England.
8. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms to be unenforceable, the remainder of these Terms will continue in full force and effect.
9. Any of our affiliates and intended third party beneficiaries of these Terms may enforce any of their terms and exercise any of the rights to the same extent as we may.
10. Without limiting the foregoing, under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

15. Your concerns
If you have any concerns about material which appears on Our Site, please email us on info@fargro.co.uk