Opening an Account - FAQs

Q. How to open an account and become a customer?
A. To open an account with us, you need to register with us by entering your first name, last name, email address, phone number and postcode. We will verify the authenticity of the details, go through a certain process and send you an update about the account via email. (Link to the form)

Q. What is a cash account?
A. If have a cash account, you have to make the payment to place an order with us. You cannot buy any products on credit.

Q. What is the criteria to open a cash account?
A.  If you think your business will benefit from ordering wholesale quantities please OPEN AN ACCOUNT today. If you think your business will benefit from small order quantities please visit our sister website The Garden Superstore

Q. What are the benefits of a Cash account?
A. If you have a cash account, 
  • Trade discount on products you buy the most.
  • Cash payment to help you stay on top of your bills.
  • Download your invoices easily. 
Q. What is a credit account?
A. If you have a credit account, you have the option of placing the order without making any payment. You are liable to make the payment on or before 30 days. 

Q. What is the criteria to open a credit account?
A. General public cannot open a credit account. To open a credit account, you have to be one of the following types of business – sole trader, partnership, limited company or other. You need to provide us your company name, business address, business contact details, credit references, type of business and bank enquiry consent. 

Q. What are the benefits of a Credit account?
A. If you have a credit account,
  • Credit limit of £3000 (subject to T&C’s). 
  • Trade discounts on the products you buy most. 
  • Negotiate your personal prices. 
  • Option to pay by cash when you want to.